Benefits of the free Telcomsell phone centre : BANSOS

Free telcomsel call center, Here’s how to use it

If Telcomsell’s phone  center  is free, of course, it makes customers satisfied and happy  .

Call center is a customer service that is most often   provided by a company orcell ular or bank perator.   However, ifthe company provides  cost-free services, it is certainly very useful and able to make customers satisfied.

Customers will not care and no longer ask freely about  the company’s products and services.  In addition, customers can  pass it on  to Luhan, criticism without worrying about losing many costs.   Customers do not have to prepare funds or credit specifically for the use of the service.  Here are some of the benefits of the free call center and how to use it.

Benefits of the free Telcomsell phone centre

It is undeniable that Telcomsell’s free ca ll centre provides many benefits for customers.   The first benefit is of course saving costs or credit.   You are free to ask the team about users no matter how long or unlimited.

You can also report to the user team at any time, as the mobile operator company provides a service for a whole day or 24 hours.  You can raise different questions or ask about the products in the call center team.    Because this has become a company provision.

Another benefit of having a free call center, of course, is that it makes it more  satisfied  .  So it can be said that call centre services also have a major impact on the company.   This is certainly a plus point for the company in the eyes of consumers.

Thus, customers should no longer think about credit problems when facing problems and want to call the call center.

 Free telcomsel call center, customer satisfaction efforts

Telcomsell’s free service is  a strategy tofacilitate customers.  This is not surprising because Telcomsell’s customers have also expanded to different cities throughout the province.  Tomeet the needs and services of customers, Telkomsel already has about 65 offices.

Although the competitive conditions of telecommunications companies in Indonesia are very narrow, Telcomsell is trying to provide the best service, one of which is through free call centre services.  This of course brings huge positive value to the company’s progress andincreases customer confidence.

Various telecommunications companies are competing to provide the best service for consumers.   Including services that make it easier for consumers and make them satisfied.   This is also a form of maintenance and promotion of the company in the long term.

How to use telkomsel call center for free

This can be done by phone or social media. Layanan call center is for Halo card subscribers.

The service can be used for free. This  is certainly very easy for consumers. Consumers can communicate to ask about the product or file any complaints to the customer service team.

Telcomsel will still provide calling services for free.  To use the serviceis also very easy, you can call +628110-000-333 without preparing a loan or any fees.  Of course, this makes it very easy for you.

You don’t need to spend money toget product information or file complaints or criticisms.   Especially with a position abroad, which is far away if you have to come to the office headquarters.

Jamn contact directly through the phone number, you can use the call center service through the official website, you can open situs easy  .    The Internet quota is certainly needed to be able to use these services.

The service provided by the user team is certainly very friendly.    The team will very patiently explain whether you need information about the latest products or services.   They’ll explain again if you still don’t understand what’s being said.

If you file complaints or criticisms, the user team will listen patiently and give explanations. So those who initially feel angry or upset because the services provided are not as expected, once they hear the explanations from the team very well, slowly negative emotions will also  decrease.

Free telcomsel call center with Telkomsel virtual assistant

One  of telkomsel call center’s free services that can be enjoyed at pelanggan is a virtual assistant. A virtual assistant is  a  chat  service that can be used by  Telcomsell officials specifically to find out products and information about cards.   GraPARI or service centers.

With this service, of course, consumers do not need many fees or loans. Consumers only need to prepare enough quota because the service requires  an internet network.

However, for customers who have a corporate Halo card,  they cannot yet use it.   The virtual assistant service has long been present to accompany customers. It is about four years old, to be precise on August 24, 2017.

How to access a virtual assistant is very easy. And through meatanger such as Whatsapp and Telegram, apps, social @Telkomsel_official_bot media websites    .

For Telegram, after you say hello to the word start, it will be automatically welcomed by the user service that is online.   In general, they will have aphone number used tocheck and provide optimal service.  As for social media such as Line, you can click on @Telkomsel.

For Facebook Messenger, you can contact Telkomsel.  It’s also very fast for access, you don’t have to wait a long time to get a response from the user team.

As a mobile card user, of course, he is very happy if the operator provides an optimal service. Such as the call center as a place to get information about products or convey criticism and complaints.   Therefore, the presence of a free Telkomsel phone service is of course very welcome by consumers.

Learn More