How to contact a home credit support center: KembarSouvenir

Credit Home Call Center 24 hours free

The 24-hour free home credit call center is very helpful for consumers. This is one of the help provided by the provider so that consumers can solve their various problems. The home loan itself has a very large number of consumers in Indonesia. With a large number of consumers, the problems they face are certainly different.

It is difficult when these consumers have to come to the office to solve the problem. Even more so if the material is trivial. During the pandemic, such measures are also very limited. Consumers generally find it difficult to achieve this. This is because home loans continue to develop.

This development will certainly affect the many functions provided by the provider. Therefore, it is mandatory to contact the 24-hour free home loan center . In fact, there are disadvantages that consumers feel if they do not touch them. For more information, here are the possible issues.

Not using the app for different purposes

Possible problems are related to the use of the application. Now the provider has made a mobile-based application available to make things easier for consumers. Almost 90 percent of its services are already available in the app. Therefore, it will be harmful if you do not use it and still use the manual mode.

By  contacting a 24-hour free home credit center, these losses can be avoided, as CS further explains the importance of using the application and various acquired facilities. In fact, if you are already familiar with the application, there are some problems that still exist.

The first problem is the method of installation and upgrade. It is very easy to install the application. However, for some people who are new to using widgets, it should be a bit confusing. This app cannot be used even if it has not been updated to the latest version.

Therefore, the update process must be carried out every time an update is performed. By contacting the 24-hour free home loan call center , the problem will be solved. That’s because the call center has full guidance on these two things. The issues that cs can help with are also related to registration issues.

After the application is owned by him, it must first be registered until the consumer has his own account. The main difficulty of using the application during registration is usually difficult. In this process, it is necessary to prepare for the completeness of the data. This is because this registration requires a very complete data entry.

In addition to data entry, creating passwords has special attributes. The password must be created according to the characteristics requested by the application. If difficulties are encountered during registration, contacting the 24-hour free home credit center  can go a long way toward resolving the issue.

Confusion in different payments

It is still related to the use of the application, which is the main function of its existence as an online means of payment. With this average salary, a person will be able to pay without having to come directly to the office. However, when paying through the application, a high warning is required.

Do not pay badly, and the sung money simply disappeared. If you feel like you don’t really believe in payment, it’s very appropriate to contact the credit-free 24-hour home call center. If you contact him, we will provide complete payment guidance.

In addition, there is a special way if you want to make details from more than one detail. Of course, the way to do this is different from the fact that you use only one detail. You can also explain cs in detail.  In fact, one of the problems with the payment is the failure to discharge the proof of payment.

As a rule, the most common proof of payment is made by sms, directly to the consumer. If this proof of payment is not received, you will not be able to claim it if a system failure occurs at any time and you even receive an invoice. Obviously, it is very harmful if the payment has to be made twice.

Therefore, you should immediately contact the home call center of the loan for 24 hours free of charge if you do not receive proof of transfer. It is also necessary to contact him if the payment is made in a larger denomination. Describe the event in detail, and the more money will be returned.

You do not know contractual and promotional information

Consumers are also obliged to be informed of the details of the contract. A lot of personal data in contractual data is important in nature. One of these important figures is similar to the contract number. When making a payment, this contract number must be entered in the specified field.

In addition to the contract number, you can see other information, such as the number of remaining addresses in the contract information. If you lose your copy,  contacting  a 24-hour free home credit center can also be an option. If you contact him, you can get detailed contract information.

However, to obtain contractual information, CS imposes requirements.CS usually asks some personal questions to make sure you are the lender party. Therefore, prepare personal data in advance. If you answer incorrectly, the contract data cannot be obtained.

A home loan also offers consumers a number of promotions. This promotion is usually in large numbers, so it brings great benefits to consumers. However, information about the existence of promotions often does not reach consumers. This is obviously harmful, because if you know, a lot of gains can be found.

If you contact the call center, the ignorant problem of promotion can definitely be overcome. This is because the provider provides full information about the promotion. Lazy, when contacting CS, is only necessary to request promotions. That’s because it’s one of his obligations.

How to contact a home credit support center

It is indeed very easy to contact the 24-hour free home credit center. If you want to contact him, you can call 021-2953-9600. The call center is active for 24 hours. But to get the fastest answer, you can call the number during working hours.

The amount of CS available during working hours is much larger, so the answer is faster. The best way to ask questions and complaints is to call yourself. By calling, you can communicate directly in two directions. But if you don’t want to touch your phone, email can be an option.

Home credit provides an e-mail Q&A service at cs@homecredit.co.id. If you are contacted by email, the answer will definitely not be as quick as contacting the phone. That’s because cs does the typing first until they can give you the best answer. in Indonesia itself, communication by email seems unusual.

To achieve this, home credit provides official services on facebook. On Facebook, they provide a question and answer service through facebook messenger. If you interact with CS through Facebook, it should be easier, because using it is much more informative. This can be used as a last resort to quench the problem.

Do not eat as before and be indifferent to the call center. As explained above, many problems are felt if you do not touch it. In addition, it is very easy to contact the 24-hour free home loan call center.

Learn More